How do shipments work? Do you ship nationwide?

We currently ship to the 48 contiguous United States.

With Get Joy, your dog’s meals are delivered on a recurring and flexible schedule based on their personalized feeding plan. Depending on the products you choose, your order may include fresh, gently cooked meals or freeze-dried meals, both designed to support your dog’s health and make feeding simple.

Fresh meals arrive in refrigerated, insulated boxes that keep the food safe and cold during transit. Freeze-dried meals are shelf-stable and ship in protective packaging designed to keep them fresh.

Deliveries are timed to help ensure you never run out of meals, and you can easily adjust your delivery schedule, address, or quantities anytime through your Get Joy account.

If you ever need help, our team is here for you at cares@getjoyfood.com, or you can chat with JOY, our wellness concierge.