AUTO-SHIP

How Auto-Ship works

Auto-Ship is Get Joy's dog food delivery plan. Your dog's meals arrive at your door before the bag runs out, you save on every box, and you can skip, pause or cancel online anytime.

  • 50% off your first order
  • 10% off every delivery after
  • Skip, pause or cancel online
Build their plan Already on Auto-Ship? Manage your plan

How does Auto-Ship work?

You build a plan, your first box ships at 50% off, and then fresh supply shows up on your schedule at 10% off every time.

  1. 1

    Build their plan.

    Tell us about your dog and we'll size their meals to their weight and goals. Already know what you want? Shop Freeze Dried Raw or Fresh directly.

  2. 2

    Your first box ships at 50% off.

    Delivered to your door, with free shipping when your order is $99+ after discounts.

  3. 3

    Then it repeats on your schedule.

    Every 4 weeks for Freeze Dried Raw and every 2 weeks for Fresh, at 10% off every delivery.

  4. 4

    Change anything, anytime.

    Skip, move a date, swap recipes, change the amount, pause or cancel in your account.

How much does Auto-Ship cost after the first box?

For a 30 lb adult dog on a full bowl, Freeze Dried Raw is $149.82 for the first box, then $269.70 every 4 weeks, about $9.63 a day. Pick your dog's size to see yours.

Bestseller
Freeze Dried Raw Meals bag

Freeze Dried Raw Meals

First box $149.82 Then $269.70 every 4 weeks About $9.63 a day after your first box

Shop Freeze Dried Raw

Fresh Meals pack

Fresh Meals

First box $101.25 Then $181.98 every 2 weeks About $13.00 a day after your first box

Shop Fresh Meals

Example for an adult dog fed a full bowl, Beef or Turkey recipe. Prices update with your dog's size and plan. Per day = delivery price ÷ days between deliveries. Freeze Dried Raw bags are rounded up, so most deliveries include a few extra days of food.

See your dog's exact plan →Not sure which meal? Compare our meals →
Free shipping on orders of $99+ after discounts.

How much food comes in each box?

Each box holds enough food for your dog's full schedule, sized to their weight and how you feed: full bowl or topper. A 30 lb dog eats about 2¼ cups of Freeze Dried Raw a day, so a 4-week box covers about 32 days. Fresh packs come in ½ lb and 1 lb sizes, portioned for 14 days per box.

Using it as a topper? You'll need less, and your box lasts longer. The quiz does the math for you.

Get their daily amount →
2¼ cups a day
Freeze Dried Raw for a 30 lb dog, full bowl. A 4-week box covers about 32 days.

What happens after I order?

Your first box arrives within 7–10 days, then each new box ships automatically at 10% off, and you can change any date before it ships.

  1. Today

    You order. Your first box is 50% off.

  2. Within 7–10 days

    It arrives shelf-stable. Store it in the pantry.

  3. Every 4 weeks

    Your next box ships at 10% off.

  4. All year

    Year of Gifts: surprise gifts tucked into your boxes as you go.

  5. Anytime

    Change, skip, pause or cancel online.

Want a different schedule? Freeze Dried Raw can ship every 2, 4 or 6 weeks.

Only on Auto-Ship

What is the Year of Gifts?

Auto-Ship members get a year of surprise gifts, tucked into their boxes as they go. Think gut-health goodies, mealtime and walk essentials, and something to play with. We keep the details a surprise, so every box has a little extra joy.

Build their plan

Gifts arrive in select Auto-Ship deliveries during your first year while you stay subscribed. Gifts may vary.

  • Gut-health goodiesChews and toppers that add to their routine.
  • Mealtime upgradesLittle helpers for a calmer, easier bowl time.
  • Walk essentialsEveryday gear for your daily adventures.
  • PlaytimeSomething new to chase, chew and love.

Can I skip, pause or cancel Auto-Ship?

Yes. You can skip, pause or cancel Auto-Ship online in your account, anytime, with no phone call needed.

All of this lives in your account: Account → Subscriptions → Manage Subscription.

  • Skip a delivery

    Going away or have extra? Skip the next box.

  • Move a date

    Ship sooner or later.

  • Change frequency

    Every 2, 4 or 6 weeks.

  • Swap recipes or amount

    Change flavors or portion size.

    Or email us
  • Pause

    Take a break and come back when you're ready.

  • Cancel

    Cancel online, right in your account.

Rather talk to a person? Email cares@getjoyfood.com, call or text (203) 296-3132, or chat with JOY.

Already on Auto-Ship? Manage your plan

Is a dog food subscription worth it?

It is if your dog does best on the same food every day. Auto-Ship saves 10% on every delivery, means you never run out, and you can change or cancel it whenever you like.

Gut health is built on consistency. Belly Biotics™ in Freeze Dried Raw do their best work when they're in the bowl every day, so the changes you're watching for, like firmer poops and a shinier coat, keep building. Running out and switching foods mid-week is how tummies get upset.

4 in 5dogs improved digestion in 60 days
Why consistency matters for gut health Gut Health 101 →

Auto-Ship or one-time order?

Auto-Ship gives you the best price and automatic delivery. A one-time order is available for Freeze Dried Raw as a 4-week trial at 25% off.

Auto-Ship compared with a one-time order
Auto-ShipOne-time
Price50% off your first order, then 10% off every deliveryFreeze Dried Raw: 4-week trial at 25% off. Fresh is Auto-Ship only
DeliveryAutomatic, on your scheduleYou reorder when you need more
Year of GiftsSurprise gifts in your boxes all year—
Free shippingOn $99+ after discountsOn $99+ after discounts
Change or cancelAnytime, onlineNothing to cancel

Auto-Ship questions

How does Auto-Ship work?

You build a plan for your dog, your first box ships at 50% off, and new boxes arrive on your schedule at 10% off every delivery. Freeze Dried Raw ships every 4 weeks and Fresh ships every 2 weeks. You can change or cancel anytime online.

What is the Year of Gifts?

It's our thank-you for Auto-Ship members: surprise gifts, like gut-health goodies, mealtime and walk essentials, and toys, tucked into your deliveries during your first year. Gifts may vary, and we keep the details a surprise.

Can I cancel Auto-Ship anytime?

Yes. Cancel online in your account under Subscriptions, with no phone call needed. You can also email cares@getjoyfood.com.

Can I skip or move a delivery?

Yes. Skip the next box or pick a new date in your account.

Can I change recipes, the amount or how often it ships?

Yes, in your account, or email us and we'll adjust it for you.

What if I have too much food?

Skip a delivery or move to a longer schedule. Freeze Dried Raw keeps for 2 years in the pantry, so extra never goes to waste.

Do I keep 10% off every delivery?

Yes. Every Auto-Ship delivery after your first is 10% off the regular price.

Does Auto-Ship renew automatically?

Yes. Auto-Ship renews on your schedule until you cancel. The recurring price is 10% off the regular price, which can change, and you'll see it before checkout.

Does 50% off apply to my whole first order?

It applies to your first Auto-Ship order.

When will my first box arrive?

Your first order arrives within 7–10 days of ordering, and often sooner. After that, each box arrives on your schedule, before the last one runs out.

Where do you ship?

We ship to the 48 contiguous United States.

Ready when they are.

Build their plan
Shop Freeze Dried Raw Shop Fresh MealsCompare our meals

Free shipping on $99+ after discounts · Skip or cancel Auto-Ship anytime